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Attachment upload issue

Posted: 18:49 Wed 09 Feb 2022
by DRT
Glenn E. wrote: 23:38 Mon 07 Feb 2022 the uploader lies. It says a maximum of 500 kb per upload, yet refused these pictures at 250-ish kb each. I had to further reduce them to their current 80-ish kb each, and even then the "select files to upload" button would not work and I had to drag and drop to get them to upload.
Thanks, Glenn, I will investigate this to try to identify the problem.

Re: Attachment upload issue

Posted: 19:01 Wed 09 Feb 2022
by Glenn E.
I can try further experiments if that would help, just let me know.

Re: Attachment upload issue

Posted: 19:22 Wed 09 Feb 2022
by DRT
0.45Mb.png
0.45Mb.png (443.27 KiB) Viewed 106502 times

Re: Attachment upload issue

Posted: 19:23 Wed 09 Feb 2022
by DRT
Glenn E. wrote: 19:01 Wed 09 Feb 2022 I can try further experiments if that would help, just let me know.
Thanks.

The image above is 450ish and loaded no problem from my MacBook using Safari.

Are you using Tapatalk or a desktop/Mac?

Re: Attachment upload issue

Posted: 19:25 Wed 09 Feb 2022
by DRT
0.45Mb.png
0.45Mb.png (443.27 KiB) Viewed 106498 times
Same image from iPhone on Safari.

Re: Attachment upload issue

Posted: 19:37 Wed 09 Feb 2022
by DRT
0.45Mb.png
0.45Mb.png (443.27 KiB) Viewed 106495 times
Same image on MacBook using Google Chrome.

Re: Attachment upload issue

Posted: 19:39 Wed 09 Feb 2022
by DRT
I can't replicate the problem.

Re: Attachment upload issue

Posted: 19:44 Wed 09 Feb 2022
by DRT
0.45Mb (jpeg).jpg
0.45Mb (jpeg).jpg (40.36 KiB) Viewed 106494 times

Re: Attachment upload issue

Posted: 19:45 Wed 09 Feb 2022
by DRT
Previous post is the same (png) image converted to JPEG and loaded from MacBook using Safari.

Re: Attachment upload issue

Posted: 19:46 Wed 09 Feb 2022
by DRT
DRT wrote: 19:39 Wed 09 Feb 2022 I can't replicate the problem.

Re: Attachment upload issue

Posted: 20:08 Wed 09 Feb 2022
by MigSU
Testing

Re: Attachment upload issue

Posted: 20:52 Wed 09 Feb 2022
by PhilW
DRT wrote: 19:44 Wed 09 Feb 20220.45MB (jpeg).jpg
Your JPEG image titled "0.45Mb (jpeg).jpg) is in fact only 40kB in size.

Re: Attachment upload issue

Posted: 20:58 Wed 09 Feb 2022
by PhilW
455KB image test from Windows/Chrome
flower.jpg
flower.jpg (455.01 KiB) Viewed 106481 times

Re: Attachment upload issue

Posted: 21:00 Wed 09 Feb 2022
by PhilW
455KB from Android/Tapatalk fails ("upload failed", no reason given).
- Further testing with Android/Tapatalk seems to fail for me on attempting to load any image attachment of any size whatsoever, so the above is probably not relevant to the attachment size issue.

Re: Attachment upload issue

Posted: 22:10 Wed 09 Feb 2022
by MigSU
Testing from my Android phone (via Chrome, not Tapatalk).

Re: Attachment upload issue

Posted: 22:10 Wed 09 Feb 2022
by MigSU
No problem whatsoever.

Re: Attachment upload issue

Posted: 22:12 Wed 09 Feb 2022
by Glenn E.
I'm using Chrome on a Windows 10 box.
australia.jpg
australia.jpg (197.08 KiB) Viewed 106473 times
Hmm... now it seems to work... let me try those same TN pics again...

Re: Attachment upload issue

Posted: 22:15 Wed 09 Feb 2022
by Glenn E.
240 kb.jpg
240 kb.jpg (240.5 KiB) Viewed 106472 times
Very strange, it's working fine now.

This image has been reduced by 50% twice in Paint, which is exactly what I did last time when it wouldn't post.

Re: Attachment upload issue

Posted: 22:19 Wed 09 Feb 2022
by Glenn E.
I was just able to post this same image in the original thread (or rather, get to the point where I would have posted and had been thwarted before) and it worked fine, so it must have been some sort of transient error.