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Thanks for your reply idj. I'm afraid Benelux is the unreliable company I referred to in my original post; I had used them quite a bit until December 2015. At that time I was advised they had a problem sourcing the boxes to ship the bottles to me. Then in January 2016 I was told that my bottles, wo...

I've seen some of the earlier posts regarding Benelux and Michael Vaus. Ideally, I'd like to hear from anyone who has dealt with Benelux/Vaus in the last 12 to 36 months. I am aware of multiple County Court Proceedings and Judgements against Benelux and Vaus for substantial sums related to wine los...

Thanks for the update. So in retrospect it was (if you knew where you were looking) self evident. I'm glad it was only 90 quid and I had a decade of good service from them

Me again. I'm posting my final message on the Benelux saga from my experience. Not only have they not refunded me, but the bank (as you pay them bank transfer not credit card) has refused to refund me. I took the bank to the financial ombudsman but it was ruled a civil matter and I was denied the re...

Further. The citizens advice bureau / the bank can only help if i can find the registered office but as companies house only shows the one in hull that is unrelated, I am at an impasse.

I had an email reply from "Sarah saunders" so they are at least reading the email even if I have no date for delivery. Additionally Emma at Hartley auctions rang me, and they no longer have Benelux as a recommended courier there. I live in hope

I was hoping to speak to someone (I'm new on this forum, but I go back to working at Oddbins in 1994, and have been into wine spirits and cigars since) as I have used benelux for about a decade. Until say February this year I was happy. They seem short staffed but *David * in his silver BMW X1 was u...