The deal is simple. If you have to give instructions about how to to open the thing, then:The [url=http://www.cockburns.com/]Cockburn website[/url] wrote:Opening instructions for new Cockburn’s Special Reserve tins:
To open after purchase please hold the main body of the tin in one hand and place your other on the neck.
Then firmly pull the neck at a slight angle until it snaps open at the join just above the large Cockburn's brand name on the main body of the tin.
• The packing was a bad idea.
• You haven’t read The Design of Everyday Things.